Contact us

Need help with makepost? Email us at support@makepost.live. We usually reply within one to two business days.

What we can help with

• Problems creating, editing or downloading carousels
• Connecting, reconnecting or disconnecting a TikTok account
• Scheduled or published posts that didn’t go out as expected
• Plans, credits, billing and refunds
• Requests to export or delete your account and data

Helpful details to include

The email address on your makepost account, the TikTok account involved (if any), and roughly when the problem happened. A screenshot helps too.

Privacy and legal

For how we handle your data, including data from a connected TikTok account, see our Privacy Policy. The rules for using the service are in our Terms of Service.